TERMS OF SERVICE

OVERVIEW

Welcome to the xelverion website. Throughout the site, the terms “we,” “us,” and “our” refer to xelverion. Please read the following Terms of Service (“Terms”) carefully, as they govern your use of our website. For ease of reference, the website, our services, and all related content are collectively referred to as the “Services.”

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Services.

We may update these Terms from time to time. Any updated Terms will be posted on this website, and we may notify you by email where appropriate. You are responsible for reviewing the Terms periodically. Your continued use of the Services after updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of the Services.

As our Services evolve, we reserve the right to modify, suspend, or discontinue any part of the Services at any time, subject to applicable law.

PRIVACY POLICY

Please refer to our Privacy Policy for information about how we collect, use, and disclose information relating to our users. By using the Services, you acknowledge that your use is subject to our Privacy Policy.

USAGE RESTRICTIONS

All content appearing on the xelverion website, including text, images, graphics, audio, video, and other materials, is protected by copyright and/or other intellectual property rights or licenses.

The content of this website is protected under applicable copyright laws. xelverion grants you a limited, non-exclusive, non-transferable license to access and use the content on this website for your personal, non-commercial purposes, subject to these Terms and applicable law.

You may not reproduce, distribute, modify, publicly display, or otherwise exploit any website content for commercial purposes without prior written permission from the relevant rights holder.

PAYMENTS

When you make a purchase through our Services, you authorize us or our third-party payment processor to charge your selected payment method for the purchase price, together with any applicable taxes and other charges disclosed at checkout.

You are responsible for providing accurate billing information and a valid payment method, and for ensuring that payment is completed successfully.

All prices, fees, applicable taxes, and other charges will be displayed in the currency selected at checkout. When placing an order, you may be asked to provide customary billing information, including your name, billing address, and payment details. Additional information may be requested when necessary to verify your transaction.

If your purchase is processed through a third-party payment provider, your payment transaction may also be subject to that provider’s applicable terms and conditions.

CUSTOMER SATISFACTION

Our products may be offered in limited quantities and are subject to availability. We make reasonable efforts to display product descriptions, images, colors, and other details as accurately as possible. However, slight variations may occur due to screen settings, lighting, manufacturing processes, or other factors.

If you are not satisfied with your purchase, please contact us at contact@xelverion.com for assistance.

PROMOTIONS

We reserve the right to modify, suspend, or withdraw promotional offers in accordance with their applicable terms and conditions and applicable law.

SHIPPING & RETURNS

Please refer to our Shipping Policy and Returns Policy for additional information regarding order processing, shipping, delivery, returns, and refunds.

SITE USE

By using this website, you agree not to submit or post any content that infringes the rights of any third party, including copyright, trademark, privacy, or other intellectual property or personal rights.

You also agree not to submit content that is defamatory, unlawful, abusive, obscene, or otherwise inappropriate, or that violates applicable law.

You remain responsible for any content you submit to the website and for ensuring that your submissions comply with these Terms and applicable law.

USER SUBMISSIONS

xelverion welcomes user comments, feedback, suggestions, ideas, and other submissions relating to our website and Services.

By submitting content to us, you grant xelverion a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that content for purposes related to operating, improving, promoting, and providing our Services, subject to applicable law and our Privacy Policy.

You represent that you have the necessary rights to submit such content and grant this license. You must not submit content that infringes the rights of others or violates applicable law.

We are not obligated to keep unsolicited feedback confidential, provide compensation for it, or respond to every submission, except where required by applicable law.

If you publicly share images of xelverion products through social media or other publicly accessible online services, including posts using our brand name, trademarks, hashtags, or other references to our products, you retain ownership of your images. However, where permitted by applicable law, you grant xelverion a worldwide, royalty-free, non-exclusive license to reproduce, display, distribute, adapt, and share those images for purposes related to our business, including marketing and promotional activities.

This license does not transfer ownership of your content to us. Where required by law, we will obtain any additional consent necessary for specific uses.

CORRECTION OF SITE ERRORS

Information on the xelverion website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or modify website content when necessary. If an error affects an order, we may contact you to explain the issue and, where appropriate and permitted by applicable law, cancel or adjust the affected order. If payment has already been collected for an order that is canceled, any applicable refund will be processed in accordance with our refund policy and applicable law.

We apologize for any inconvenience these errors may cause.

INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold xelverion harmless from reasonable losses, liabilities, damages, and expenses arising directly from your material breach of these Terms, your unlawful use of the Services, or your infringement of another party’s rights.

Nothing in this section requires you to indemnify us for losses caused by our own negligence, misconduct, or breach of applicable law where such an obligation would be unenforceable.

MODIFICATION OR TERMINATION OF THE SITE

We reserve the right to modify, suspend, or discontinue the website or any part of the Services when necessary, subject to applicable law.

If your access to the Services is terminated, the provisions of these Terms that by their nature are intended to survive termination will remain in effect, including provisions concerning intellectual property, user submissions, indemnity, limitations of liability, and governing law.

We will not be liable for the suspension or termination of access to the extent permitted by applicable law. Nothing in these Terms excludes any rights or remedies that cannot lawfully be excluded.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or resources for your convenience.

These third-party websites and services are not controlled by xelverion, and we are not responsible for their content, accuracy, availability, security, or privacy practices. Accessing third-party websites is at your own risk and is subject to the terms and policies of those third parties.

We encourage you to review the applicable terms and privacy policies before using any third-party website or service.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, xelverion will not be liable for indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the website or Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

Nothing in these Terms affects any mandatory consumer rights or remedies available to you under applicable law.

GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without prejudice to any mandatory consumer protection provisions that apply to you under applicable law.

CONTACT US

If you have any questions about these Terms of Service, please contact us at contact@xelverion.com.